01How do I request a rental?
Message us on WhatsApp or complete the contact form with your dates, passenger count, luggage, preferred vehicle and pickup location. You will review the message in WhatsApp before sending it.
02Does sending an inquiry confirm my booking?
No. An inquiry starts the conversation. Your booking is confirmed when Suazo’s Rent Car confirms the vehicle, dates, rate and applicable terms in writing.
03Do you offer airport delivery?
Yes. We coordinate delivery at Las Américas International Airport (SDQ) and La Romana International Airport. Confirm timing, meeting point, availability and any cost before booking.
04Is 24-hour delivery available?
Yes, we offer 24-hour delivery. The exact time, location and availability must be coordinated directly for each booking.
05Which vehicles are available?
The photos on this site come from the business’s posts, but they do not show real-time inventory. Ask on WhatsApp which vehicles are available for your dates.
06How much does a rental cost?
Rates are not published in real time. Request a quote showing the total price, currency, taxes or fees, delivery cost and any applicable deposit.
07What documents do I need?
Accepted documents and the minimum age must be confirmed directly before booking. Do not send identity documents through the website form.
08Does the rental include insurance and require a deposit?
Request the coverage, deductible, exclusions, and the deposit amount and return conditions in writing. These details should appear in your quote or agreement before you confirm.
09Which payment methods do you accept?
The usual payment methods are cash or bank transfer. Confirm the method, currency, payment timing and transfer instructions directly for each booking. Do not send card numbers or banking information through the website form.
10Can I drive outside Santo Domingo?
Ask about permitted areas and the mileage policy before booking. Do not plan travel outside the city until those terms are confirmed.
11Can I change or cancel a booking?
Request the change, cancellation, no-show and refund terms before paying. The terms agreed for your booking should be provided in writing.
12How can I contact Suazo’s Rent Car?
You can call or message us on WhatsApp at +1 (829) 974-5304. You can also visit @suazosrentcar on Instagram.